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Refund Policy

A legal disclaimer

1. All Sales Are Final

All payments made to CeMoney Digital Solutions are non-refundable, including but not limited to:

  • Deposits or retainers

  • Partial milestone payments

  • Full-service package payments

  • Digital downloads or deliverables

Once work has begun or access to digital materials has been granted, no refunds will be issued.

2. Deposit Requirement

To secure your project slot, a non-refundable deposit is required before work can begin. This deposit confirms your commitment and compensates us for time, resources, and opportunity costs.

Failure to pay the remaining balance by the agreed-upon deadline may result in paused services or project termination without refund.

3. Cancellations by the Client

If you choose to cancel the project after payment but before work has started, CeMoney Digital Solutions may, at our sole discretion, offer a partial refund minus administrative and consultation fees.

Once a project has started, no refunds will be granted.

4. Cancellations by CeMoney Digital Solutions

In rare cases where we must cancel a project due to unforeseen circumstances on our end, you may be eligible for a partial or full refund depending on how much work has been completed. This will be clearly communicated in writing.

5. Service Dissatisfaction

We strive for clear communication and client satisfaction, but due to the subjective nature of creative and digital work:

  • Dissatisfaction alone does not qualify for a refund

  • We offer up to [X] rounds of revisions as part of your package (unless otherwise stated)

  • Additional revision requests may be subject to additional fees

6. Chargebacks & Legal Action

Initiating a chargeback without first contacting us to resolve the issue may result in:

  • Immediate termination of service

  • Permanent denial of future work

  • Legal action to recover lost funds, chargeback fees, and damages

We take all unauthorized disputes seriously and are committed to protecting our business integrity.

7. How to Contact Us

If you believe you qualify for a refund exception or wish to dispute a charge, contact us in writing at:

📧 invest@cemoneey.com
📍 CeMoney Digital Solutions, LLC – Villa Rica, GA

We will review your request within 5–7 business days and respond with a resolution.

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